Online and Non-Online Terms and Conditions
TERMS AND CONDITIONS
These Terms and Conditions apply to all our business with you, whether it is via the website or otherwise.
OUR DETAILS: BENNETT CARDS LTD Contact Address: PO Box 484 Blackburn BB2 9BY England.
Phone: 01254-660108 (this number may change hence the following cover number) or 08448008816. Email via address as supplied on our website: www.bennettcards.co.uk.
OUR TERMS: All use of Bennett Cards Ltd web site (‘Site’) is on the following terms. If you do not agree with the terms, do not use the Site or otherwise order. The terms are a contract between us and you. These terms apply when you are purchasing goods from us via this website and through the various means that we make available, including phone orders; and orders via the normal postal system. You may wish to print a copy for future reference. We may amend these Terms and Conditions at any time. You may request copies at any time (by sending to us a stamped, addressed, A5 size envelope to the above address).
THE PRODUCTS: We produce items particularly suited to those who enjoy sharing in spiritual activities and encouraging others with Bible based information.
INFORMATION: Our aim is to ensure that information on the Site and in our catalogue and flyers is accurate and up to date. Please inform us if you find anything that is incorrect or difficult to understand.
LINKS: No link may be made to this Site without our prior permission to you in writing.
E-MAILS: E-mails sent to us may be read by any one of our staff: in sending your e-mails to us you agree to them being viewed by any of our staff.
COPYRIGHT: All items on this Site, in our catalogue and any addendum to the catalogue are copyrighted. Nothing must be copied from this Site or from our catalogue without our prior consent in writing. You may download information for your own personal use, that is, with a view to purchasing items from our Site or catalogue. Otherwise, we do not give permission for you to download, copy, send or retransmit anything from our Site or catalogue in any form whatsoever. The names BENNETT CARDS LTD; KHARISMA PRODUCTS LTD; SAFFRON DESIGNS are our trade names; you may not use them without our permission. All rights reserved.
The design and layout of our website is a copyright of corpdesign.net. No part of the site may be copied or changed without prior permission of Corp Design
PRICES, AVAILABILITY AND DESCRIPTION OF GOODS: All prices relating to goods purchased from us, whether purchased from this website, or from our catalogue, or otherwise, are liable to change at any time without notice. A description of goods on this web site, in our catalogue or otherwise does not guarantee that they will be available at the time of ordering. If you order an item and it is not available, we will contact you to either offer a replacement item or a credit or refund. As our suppliers may at times alter the look of a particular item, we will notify you if we feel the alteration is a significant change, and you will retain the right to refuse goods that are significantly different from the description given by us.
ORDERING AND PAYMENT: ALL payments must be in Sterling (GBP). Payment is, without exception, required with your order. This also applies to orders made well in advance of the projected delivery time (e.g. diaries, special bookmarks and all year text items). You may order online using a debit or credit card; via PayPal or Protx, using a secure server. In opting for this method of payment you agree to the terms and conditions of Pay Pal and/or Protx. Or you may send your order and payment by cheque or credit/debit card to our postal address: Bennett Cards Ltd, PO Box 484 Blackburn BB2 9BY England OR telephone us on 01254-660108 (this number may change hence the following cover number) or 08448008816 with your order and credit/debit card details. All payments will be taken out immediately and prior to your order being sent. Cheques should be made payable to Bennett Cards Ltd. To request a catalogue and order form please write, phone, or e-mail us, and send a sae (A5 minimum size envelope).
POSTAGE AND PACKING: The BASIC cost of postage and packing for delivery of goods WITHIN the UK and where the goods are at or above the minimum order level (“Minimum”) is included in the price of the goods. Postage has been worked out according to the Minimum level. An additional fee as stated in our current literature MUST be added where the Minimum is not reached. For orders that are to be delivered to COUNTRIES OUTSIDE the UK, one of the following amounts MUST be added to cover the extra postage costs, which vary according to destination: EUROPE (which includes the Republic of Ireland) + 15% of order total. REST OF WORLD + 20% of order total. These are BASIC COSTS for non-UK destinations. ADDITIONAL P&P costs may be incurred for large orders or very heavy items. If this is the case we will include an invoice with your goods along with payment details. For further information regarding this or any other of the above points, please phone, or e-mail us.
HANDLING FEE: A processing charge. This is a small amount charged for additional cost associated with processing the paperwork, especially with regard to orders arriving by post and/or payment by cheque. This amounts to a £1.00 charge on each order made. This sum is subject to change by Bennett Cards Ltd.
RIGHTS: While we aim to deliver your goods to you in the shortest possible time (some items may be dispatched immediately or within two weeks and other items within the standard 30 working days “30 days” from receipt of your order). Some items may take longer than “30 days” to deliver if they are special requests; Year text items and/or non-standard stock. N.B. Year text items such as diaries and bookmarks cannot normally be delivered before December regardless of when they were ordered as the year text is only made know in October, and it is after that point that final arrangements have to be made with the printers. Leather goods may take up to twelve week for delivery: consequently we here seek your agreement, to deliver these items after “30 days”. All orders made during November and December will be delivered the following (late) January. If this arrangement is unacceptable to you, please do not order. Unless your order is a personalized item or a special request, you may cancel your order at any time before delivery and receive a refund. After receipt of goods you may return any unwanted items within a reasonable period of time, but you must make it know to us that you intend to reject the unwanted goods within seven working days starting from the day after receipt of the goods. If you are returning unwanted goods, you will be reimbursed for the cost of the goods and your original cost of postage and packing, but not for the cost of returning the items to us. Bennett Cards Ltd cannot be held responsible for tracing or reimbursing the costs of any items which you return but that fail to be delivered to us. Therefore, when returning any goods to us, please ensure that a) the parcel is securely packaged and clearly labeled with our correct address, b) the proper amount for postage is paid on the parcel (N.B. DO NOT send using Return to Sender), and c) that you obtain a “Proof of Posting” receipt, or send using “Recorded Deliver” or “Special Delivery”. The cost of sending back unwanted goods other than faulty items, will be borne by you. You will be responsible for tracing items lost in the post (using your “Proof of Posting”, “Recorded Delivery” or “Special Delivery” receipt) while being sent back to us. Your statutory rights are not affected regarding faulty goods. Where you feel that goods are faulty, for direction on how to proceed, please contact us BEFORE returning the items.
DISCOUNTS: We reserve the right to add, remove, or modify discounts to our customers. Discounts given for purchases made online are given due to the fact that time isn’t used as would be the case in taking phone and postal orders. Therefore, such discounts will be declared null and void if you later request that your order be modified in some way. While we attempt to make our various offers and discounts available to all our customers, we cannot guarantee that we will be able to make all customers aware of these offers in time for them to be used.
ECARDS: Ecards (“cards”) sent from this site, may be sent under proper conditions; offensive and otherwise inappropriate language must not be incorporated into the cards being sent; nor should any sort of coercion or abuse or anything similar be used in conjunction with these cards. The service is free, but must not be abused in any way. Bennett Cards Ltd; Kharisma Products Ltd; Saffron Designs, or any associated company will not be held responsible or liable for any messages sent via these ecards, or messages received in reply to these cards. We are not and will not responsible or liable for their content and/or any resultant problems or difficulties arising from the use of these cards. This is a free service to be used only by Jehovah’s Witnesses. If you are in any doubt, please do not use this facility.
VOUCHERS: Vouchers provided by and through us cannot be used in conjunction with any other voucher. Multiple vouchers can never be accepted.
LIABILITY: As information on our Site is provided free of charge, we do not accept liability for it. We will not be liable to you for any indirect or consequential loss, loss of profit, revenue, or goodwill, or personal harm or injury arising from your use of our Site or information on our Site.
LAW: You agree that English law shall apply to these terms and to submit to the jurisdiction of the English courts if a dispute arises. We aim to ensure our Site complies with English law but not laws of any other country. If there is anything on the Site that you are not allowed to access or see under laws to which you are subject, cease using the Site immediately.
GENERAL: Any formal legal notices should be sent to us at the address at the top of this page under “Our Details”, by e-mail confirmed by post. Failure by us to enforce a right does not result in waiver of such right. You may not assign your rights under this agreement. (We may amend these Terms at any time by posting a variation on our Site).
DATA PROTECTION: Personal data is held in accord with the Data Protection Act. We will not pass on to third parties any of your details. The details that you supply to us will be used only in connection with our business with you, which would include the sending of information to you about new products etc.